Priority Support
New for the 2020-2021 school year, students experiencing technical difficulties hindering their academic success (ex: not being able to attend class online, turn in homework, etc.) are required to immediately submit a helpdesk request using our new priority support form. To help ensure rapid resolution, awareness, and accountability, this form notifies all parent/guardian and teacher contacts associated with the student record and current term class schedule when a request is created, updated, and resolved.
Submit a Priority Request
** 9/15/2020: The 3rd party tool used by our priority support request form is experiencing trouble at this time. For now, please email priority support requests to helpdesk@bcp.org and add "Priority" to the subject of your email. Thank you.
Standard Support
Support requests may be emailed to helpdesk@bcp.org.
(we are currently making improvements to our phone support protocol)
Hours
Business hours are typically 8am-4pm unless otherwise specified
Location
In-person/walk-up support is unavailable due to COVID-19 at this time
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